By accessing and using the website of Machla Vastra / Rakshita Enterprises, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.
Machla Vastra / Rakshita Enterprises reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
1. General Use
- Users are advised to review all product information, sizing details, and policies before placing an order.
- By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
2. Products & Services
- Machla Vastra / Rakshita Enterprises specializes in the manufacturing and supply of premium Kurtis, Gowns, and Maternity Wear.
- Product images are for representation purposes only. Actual product color may vary slightly due to lighting, photography, and screen settings.
- Minor variations in fabric, print placement, embroidery, or stitching are considered normal and not manufacturing defects.
3. Pricing & Availability
- All prices displayed on the website are subject to change without prior notice.
- Product availability may change at any time.
- We reserve the right to cancel orders due to pricing errors, stock unavailability, or technical issues.
4. Order Confirmation & Cancellation
- An order is considered confirmed only after successful payment verification or order acceptance.
- Orders may be canceled or modified within 12 hours of placement if they have not been processed or dispatched.
- Once an order has been dispatched, cancellation requests will not be accepted.
5. Shipping & Delivery
- We strive to dispatch orders within the estimated timelines; however, delivery dates are not guaranteed.
- Delays caused by courier companies, weather conditions, public holidays, or unforeseen circumstances are beyond our control.
- Customers are responsible for providing accurate shipping information. Additional charges may apply for re-delivery due to incorrect addresses or failed delivery attempts.
6. Returns & Exchanges
- Returns and exchanges are governed by our Return & Exchange Policy.
- Products must be returned in unused condition with original tags and packaging.
- Requests without valid proof or beyond the specified timeline may not be accepted.
7. User Information
- Customers are responsible for providing accurate and complete information during registration and checkout.
- We reserve the right to suspend or cancel orders if false, incomplete, or misleading information is provided.
8. Payment & Security
- All payments are processed through secure payment gateways.
- We are not responsible for unauthorized use of credit cards, debit cards, UPI accounts, or other payment methods.
- Customers are responsible for safeguarding their payment credentials.
9. Intellectual Property
- All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of Machla Vastra / Rakshita Enterprises.
- Unauthorized use, reproduction, or distribution of website content is strictly prohibited.
10. Limitation of Liability
Machla Vastra / Rakshita Enterprises shall not be liable for:
- Any indirect, incidental, or consequential damages.
- Loss of profits, revenue, or business opportunities.
- Delivery delays caused by third-party logistics providers.
- Technical errors, website downtime, or unauthorized access to user accounts.
11. Complaints & Claims
- Any complaint regarding damaged, defective, missing, or incorrect products must be reported within 48 hours of delivery.
- A clear and continuous unboxing video may be required to process claims.
12. Refund Limitation
- In the event of approved refunds, our liability shall not exceed the value of the purchased product(s).
- No additional compensation shall be payable under any circumstances.
13. Promotional Offers
- Discounts, promotional offers, and coupon codes are subject to specific terms and may be withdrawn without prior notice.
- Promotional offers cannot be combined unless explicitly stated.
14. Force Majeure
Machla Vastra / Rakshita Enterprises shall not be held responsible for delays or failures resulting from events beyond reasonable control, including natural disasters, strikes, government restrictions, pandemics, transportation disruptions, or technical failures.
15. Contact Information
For any questions, concerns, or policy-related inquiries, please contact:
Machla Vastra / Rakshita Enterprises
Email: rakshitaenter3@gmail.com
Phone: +91 7732880876
16. Acceptance of Terms
By accessing, browsing, or placing an order through this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.