By accessing and using the website of Machla Vastra / Rakshita Enterprises, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.
Machla Vastra / Rakshita Enterprises reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
1. General Use
- Users are advised to review all product information, sizing details, and policies before placing an order.
- By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
2. Products & Services
- Machla Vastra / Rakshita Enterprises specializes in the manufacturing and supply of premium Kurtis, Gowns, and Maternity Wear.
- Product images are for representation purposes only. Actual product color may vary slightly due to lighting, photography, and screen settings.
- Minor variations in fabric, print placement, embroidery, or stitching are considered normal and not manufacturing defects.
3. Pricing & Availability
- All prices displayed on the website are subject to change without prior notice.
- Product availability may change at any time.
- We reserve the right to cancel orders due to pricing errors, stock unavailability, or technical issues.
4. Order Confirmation & Cancellation
- An order is considered confirmed only after successful payment verification or order acceptance.
- Orders may be canceled or modified within 12 hours of placement if they have not been processed or dispatched.
- Once an order has been dispatched, cancellation requests will not be accepted.
5. Shipping & Delivery
- We strive to dispatch orders within the estimated timelines; however, delivery dates are not guaranteed.
- Delays caused by courier companies, weather conditions, public holidays, or unforeseen circumstances are beyond our control.
- Customers are responsible for providing accurate shipping information. Additional charges may apply for re-delivery due to incorrect addresses or failed delivery attempts.
6. Returns & Exchanges
- Returns and exchanges are governed by our Return & Exchange Policy.
- Products must be returned in unused condition with original tags and packaging.
- Requests without valid proof or beyond the specified timeline may not be accepted.
7. User Information
- Customers are responsible for providing accurate and complete information during registration and checkout.
- We reserve the right to suspend or cancel orders if false, incomplete, or misleading information is provided.
8. Payment & Security
- All payments are processed through secure payment gateways.
- We are not responsible for unauthorized use of credit cards, debit cards, UPI accounts, or other payment methods.
- Customers are responsible for safeguarding their payment credentials.
9. Intellectual Property
- All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of Machla Vastra / Rakshita Enterprises.
- Unauthorized use, reproduction, or distribution of website content is strictly prohibited.
10. Limitation of Liability
Machla Vastra / Rakshita Enterprises shall not be liable for:
- Any indirect, incidental, or consequential damages.
- Loss of profits, revenue, or business opportunities.
- Delivery delays caused by third-party logistics providers.
- Technical errors, website downtime, or unauthorized access to user accounts.
11. Complaints & Claims
- Any complaint regarding damaged, defective, missing, or incorrect products must be reported within 48 hours of delivery.
- A clear and continuous unboxing video may be required to process claims.
12. Refund Limitation
- In the event of approved refunds, our liability shall not exceed the value of the purchased product(s).
- No additional compensation shall be payable under any circumstances.
13. Promotional Offers
- Discounts, promotional offers, and coupon codes are subject to specific terms and may be withdrawn without prior notice.
- Promotional offers cannot be combined unless explicitly stated.
14. Force Majeure
Machla Vastra / Rakshita Enterprises shall not be held responsible for delays or failures resulting from events beyond reasonable control, including natural disasters, strikes, government restrictions, pandemics, transportation disruptions, or technical failures.